Chargeback fraud

Chargeback fraud is a deceptive practice where a customer disputes a legitimate charge to receive a refund while retaining the product or service. This type of fraud exploits the chargeback process, which is intended to protect consumers from unauthorized or incorrect charges, by falsely claiming issues such as non-receipt, defects, or unauthorized transactions. It primarily affects merchants and businesses that accept credit card payments, leading to financial losses and increased scrutiny from payment processors.