Customer Success manager

A professional responsible for ensuring that customers achieve their desired outcomes while using a company's product or service. They work closely with customers to understand their needs, provide support, and help them maximize the value they get from the product, often differentiating themselves by offering personalized onboarding, training, and continuous engagement. The role primarily benefits businesses seeking to enhance customer satisfaction, retention, and overall success with their products or services.

Customer Success manager was discovered on July 22nd 2021 and it currently has a search volume of 40.5K with a growth of +270%.