Customer engagement

Refers to the interactions and experiences that a customer has with a brand or business across various touchpoints. It encompasses the ways in which a company communicates and builds relationships with its customers, aiming to foster loyalty, satisfaction, and advocacy. Customer engagement can occur through multiple channels, including social media, email, customer service, and in-person interactions.

Customer engagement was discovered on May 10th 2019 and it currently has a search volume of 18.1K with a growth of +257%.