Chargeback

A chargeback is a return of funds to a consumer, initiated by the issuing bank of the payment card used by the consumer. It serves as a form of consumer protection, allowing consumers to dispute transactions and get their money back in cases of fraud, unauthorized transactions, non-receipt of goods or services, goods or services not as described, or processing errors. The chargeback process benefits consumers who need a mechanism to recover funds in cases of disputed transactions.